WORLDWIDE SHIPPING // WEEKLY OFFERS ON INSTAGRAM
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TERMS OF SERVICE
Are the rugs and artworks authentic?
Yes. All our rugs and products are entirely handmade, and we provide a written authenticity guarantee upon customer request.
Can the colors look different from the photos?
All rugs are photographed with professional equipment and lighting to capture colors as close as possible to their true appearance.
How can I pay for my order?
You can pay using all major international bank cards, including Visa, Mastercard, and many others, through our Stripe payment gateway.
From where will my order be shipped?
Your order will be shipped from our warehouse in Iran, the heartland of handwoven carpets.
How long does delivery take?
Full details are provided in the Shipping section
Can I cancel my order after payment?
Unfortunately, due to the special nature of shipping valuable handmade rugs, cancellations or returns are not possible.
However, your item is fully insured during shipment, and we provide a written guarantee of authenticity and condition.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping.
How can I contact you for further questions?
You can reach us through the email provided in the Contact section or via our WhatsApp support number.