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Terms & Conditions — Arghavan Rugs
Welcome to Arghavan Rugs, a global showroom and marketplace specializing in authentic handmade Persian carpets, artisanal textiles, and handcrafted decorative pieces. By purchasing through our website, you agree to the following terms and conditions:
Business Nature
Arghavan Rugs exclusively offers handmade carpets, textiles, and artisanal handicrafts.
Every item featured on our website is a unique, handcrafted piece created by skilled artisans in Iran. No mass-produced or factory-made products are sold on our platform.
Payment
• All international payments are securely processed through Stripe, one of the world’s most trusted and reputable payment gateways.
• Stripe ensures global standards of financial security and encryption for every transaction.
Shipping & Delivery
• All orders are shipped from Iran, the global heritage center of handmade carpets, underscoring the authenticity and origin of our products.
Shipments are sent through international postal services, and each order includes an online tracking code provided to the customer.
Every carpet and handmade item is fully insured during transit to ensure safe delivery.
Cancellation & Return Policy
Due to the specialized and international nature of shipping handmade goods, orders cannot be cancelled or returned once payment is completed.
We kindly ask customers to review product details carefully before completing their purchase.
Product Authenticity & Description
Upon customer request, Arghavan Rugs provides an official certificate of authenticity for any handmade carpet.
All photos displayed on our website are original images owned by our workshop, showing the real product without color alteration.
Customers may request a live video call to see closer details of the piece before purchasing.
Natural variations in handmade rugs and artisanal items are part of their authenticity and artistic value.
Liability
Arghavan Rugs takes full responsibility for the product until it is successfully delivered to the customer.
All shipments are insured; in the rare event of loss or damage during transit, insurance procedures will be applied accordingly
Intellectual Property
All images, videos, descriptions, and designs on this website are the exclusive property of Arghavan Rugs.
Reproduction, distribution, or commercial use of our content without prior written permission is strictly prohibited.
Governing Law
These terms are governed by international trade laws and global commercial standards.
Any disputes will be resolved under the applicable frameworks of international commerce.