Due to the specific nature of international shipping, Arghavan Rugs does not accept returns or refunds once an order has been confirmed. As all our carpets and handicrafts are handmade and shipped from Iran, reverse logistics are not feasible after processing the order. To ensure complete confidence before purchasing, we offer: • Additional photos upon request • Detailed product videos • Live video calls, allowing customers to see the item up close in real time We strongly encourage customers to use these options before finalizing their order.